Shipping & Returns bags

Shipping & Returns | XhomeClean Luxury Handbags

Shipping & Returns Policy

Transparent policies for a seamless luxury shopping experience

Shipping Information

We offer worldwide shipping with multiple delivery options to ensure your luxury handbags arrive safely and promptly:

Service Delivery Time Cost
Standard Shipping 7-12 business days FREE on orders over $49
Express Shipping 3-7 business days $12.99
International Shipping 10-14 business days Calculated at checkout
Processing Time: Orders typically ship within 1-2 business days (excluding weekends and holidays). You'll receive tracking information via email once shipped.
International Orders: All import duties and taxes are the responsibility of the recipient. We recommend checking your country's customs regulations before ordering.
Enjoy FREE Global Shipping on all orders over $49! No promo code needed.

Returns & Exchanges

30-Day Hassle-Free Returns: We accept returns within 30 days of delivery. Items must be unused, in original condition with all tags attached and in original packaging.
How to Initiate a Return:
  1. Email us at XhomeCleanService@outlook.com with your order number
  2. We'll send a prepaid return label within 24 hours
  3. Pack item securely and attach return label
  4. Drop at nearest shipping center
Refund Processing: Refunds are issued to the original payment method within 3-5 business days after we receive and inspect your return. Shipping costs are non-refundable.
Final sale items (clearly marked) and personalized products cannot be returned.

Frequently Asked Questions

What if my item arrives damaged?
Contact us immediately at XhomeCleanService@outlook.com with photos of the damaged item and packaging. We'll expedite a replacement or refund.
Can I exchange for a different color?
Yes! Initiate a return for your current item and place a new order for your preferred color. We'll process your refund as soon as we receive the return.
How long does a refund take to process?
Refunds typically appear in your account within 5-10 business days after we process your return, depending on your payment provider.