Shipping & Returns bags
Shipping & Returns Policy
Transparent policies for a seamless luxury shopping experience
Shipping Information
We offer worldwide shipping with multiple delivery options to ensure your luxury handbags arrive safely and promptly:
Service | Delivery Time | Cost |
---|---|---|
Standard Shipping | 7-12 business days | FREE on orders over $49 |
Express Shipping | 3-7 business days | $12.99 |
International Shipping | 10-14 business days | Calculated at checkout |
Processing Time: Orders typically ship within 1-2 business days (excluding weekends and holidays). You'll receive tracking information via email once shipped.
International Orders: All import duties and taxes are the responsibility of the recipient. We recommend checking your country's customs regulations before ordering.
Enjoy FREE Global Shipping on all orders over $49! No promo code needed.
Returns & Exchanges
30-Day Hassle-Free Returns: We accept returns within 30 days of delivery. Items must be unused, in original condition with all tags attached and in original packaging.
How to Initiate a Return:
- Email us at XhomeCleanService@outlook.com with your order number
- We'll send a prepaid return label within 24 hours
- Pack item securely and attach return label
- Drop at nearest shipping center
Refund Processing: Refunds are issued to the original payment method within 3-5 business days after we receive and inspect your return. Shipping costs are non-refundable.
Final sale items (clearly marked) and personalized products cannot be returned.
Frequently Asked Questions
What if my item arrives damaged?
Contact us immediately at XhomeCleanService@outlook.com with photos of the damaged item and packaging. We'll expedite a replacement or refund.
Can I exchange for a different color?
Yes! Initiate a return for your current item and place a new order for your preferred color. We'll process your refund as soon as we receive the return.
How long does a refund take to process?
Refunds typically appear in your account within 5-10 business days after we process your return, depending on your payment provider.
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